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The disappointment is what I'm writing about here.
I do appreciate that open office is free,[link widoczny dla zalogowanych], however, I'll pay for a program that works instead because from what I saw, open office is pretty much free because of the quality of the program. You get what you pay for in other words.
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1. I would expect a company like Oracle to be able to create a simple registration process that actually worked. Seriously, a company that claims they can do all the technical stuff they do for businesses, yet can't make a simple registration form? I have no faith they can do more technical tasks if this simple task is beyond them.
I decided to try open office. Installed it, no problems. It's free. I like free. So far so good.
I realize they are likely very busy. However, with headlines (see below) like Oracle takes on Google and Microsoft with cloud office, I would expect to actually get to the page. The chance of oracle taking on Google or Microsoft is science-fiction if the way they serve files up for open office is any indication.
However,[link widoczny dla zalogowanych], he had no clue about this and said he was going to transfer me to someone else that could help. The transfer took me to a voicemail. So basically, I couldn't log in and couldn't get help after all.
2. Since I was being called by tech support,[link widoczny dla zalogowanych], I would have expected they could actually give me tech support. The phone call was nice. We could have talked football,[link widoczny dla zalogowanych], baseball or even politics and the guy that called me would have likely known more about those topics than anything that had to do with giving me tech support.
Oracle and Open Office Login Problems
Did all this twice, same results. So I clicked help. oracle actually called me. Pretty cool... so far.
3. When I was finally able to get logged in, anytime I clicked a link on the site for a download it was basically a 50/50 chance of getting a 503 server error or actually getting to the page the link was supposed to take me to. A second try sometimes got me to the page I wanted.
Related articles OpenOffice.org under Oracle: Still viable? (Infoworld.com)
Oracle butts into online collaboration space with Cloud Office (arstechnica.com)
Oracle Takes on Microsoft, Google With Cloud Office (pcworld.com)
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I clicked the button to add more templates for presentations. It took me to a page to create an oracle account. No problem, filled it all out. It took me back to the login page. I logged in. registration error, no registration data found.